Showing posts with label Customer Experience. Show all posts
Showing posts with label Customer Experience. Show all posts

Monday, 1 June 2009

10 more reasons not to buy an iPhone

For all the hype surrounding the iPhone, a brand new mobile experience, the great user journey, the applications, the sleek design, I feel that my experience to date has not been a great one.  

I find it extremely hard to comprehend that Apple did not include so much basic mobile phone functionality, that most of us have taken for granted for years.   

A company with a brand synonymous with youth, innovation, and fun must address these issues in the coming months as the competition hots up.


  1. Cannot resend and edit a previously written text message
  2. No Instant Messaging
  3. Cannot lock the iphone immediately, which is a source of constant frustration.
  4. No simple mechanism to work with different applications.  You have to constantly go back to the main page to open up a application
  5. Predictive texting does not enable the user to freely type in shortcuts
  6. Battery is poor
  7. Cannot create new photo albums
  8. No voice dialling
  9. Loud speaker is NOT loud. I have a 4 year old Nokia phone that is louder
  10. Sound quality is also poor on loud speaker